The Games Your Organization is Actually Playing
Or: before you blame the players, check the rules.
People, product and systems
A collection of 9 posts
Or: before you blame the players, check the rules.
Or: intellectual honesty is your competitive advantage.
Imagine you watch a video. Multiple angles, timestamped, from bystanders with phones. You see what happens. A confrontation. A shooting. The sequence of events is clear.
The four words that precede every crash: “This time is different.”
Product management is built on a contradiction. We’re supposed to be data-driven, yet our most important decisions happen in the absence of clear data. We’re meant to be customer-focused, yet customers can’t tell us what they’ll want tomorrow. Navigating this...